Get your afternoon back

Your worst hour?Automated.

Every office has a few jobs that eat the day. Nobody picked them. They just landed. I use AI to take one of them off your plate, running on the email and the files you already have. Nothing gets ripped out and nobody has to learn new software.

I did this job by hand for years before I automated it.

Or email me: [email protected]

One example. Yours would show whatever your week runs on. Sample data.
Northline Supply Co. · Operations

Orders open

0

across 9 vendors

Awaiting invoice

0

oldest 6 days

Outstanding

$0

due within 30 days

This morning's queue handled automatically

  • PO-4471 Ridgeway Materials · weekly restock $18,204.50 Sent
  • PO-4472 Calder Aggregate · standing order $6,880.00 Sent
  • INV-9903 Brant & Co. · matched to PO-4468 $3,412.75 Matched
  • PO-4473 Ferris Pipe & Steel · partial delivery $9,145.20 Needs you

Three went out without anyone touching them. The fourth came to you flagged, with the reason attached. A partial shipment is a judgment call, and it should stay one.

01 · The problem

Half the week goes to work nobody should have to do twice.

It comes in by email, phone, text and PDF, and then somebody retypes it somewhere else. The same request shows up for the fortieth time and gets handled from scratch anyway. A report gets rebuilt every Monday because there's no way to just have it.

None of it is hard. That's why it's expensive. It never gets prioritized, it never gets finished, and it takes the hours that were supposed to go to customers.

The kind of thing I build

  • Inbound email turned into a drafted reply or quote
  • Data moved between two systems that don't talk
  • Reports that took hours, running in minutes
  • Chasing documents before a job can start
  • Following up with people who never wrote back
  • A shared inbox sorted so the urgent thing surfaces first

If yours isn't here, that's normal. Most of these started as somebody describing their week out loud.

You already know the fix isn't work faster. It's getting the repetitive part off your plate entirely.

02 · How it works

One real problem at a time.

The projects that pay off all look the same: small scope, one real problem, built into how the job already gets done. I'm not coming in to change how your whole office works. This is the only kind of job I take.

  1. 01

    I watch the work

    I sit with the person who does the job and watch where the hours go. It's rarely where you'd guess.

  2. 02

    I build the fix

    One workflow, running on your actual inbox and your actual files. You don't switch platforms and you don't replace anything.

  3. 03

    I stay on it

    I don't hand you a manual and walk away. It keeps running, and when your business changes, I change it.

03 · Who it's for

It's about how your day runs, not what you sell.

A supply house and a sign shop sell completely different things and run the same way underneath: a lot of small requests, none of them formatted, landing on a very small office. If that's your day, the rest of the details matter less than you'd think.

A roofer doing four re-roofs a year is a no. A roofer doing two hundred leak repairs is a yes. Same trade, opposite business.

Distributors & supply houses

Building materials, plumbing, electrical, HVAC, industrial and MRO, fasteners, welding gas, packaging, safety, landscape, sign supply, auto parts.

Quote-to-order shops

Machine, weld, sheet metal, cabinet, countertop, glass, sign, screen print and embroidery, commercial print. The pain is in quoting rather than ordering, but it's the same problem underneath.

High-volume service trades

Commercial plumbing and mechanical service, overhead door, fire sprinkler inspection, elevator service, striping and sealcoating, grounds maintenance.

A.J. Zaccagni

Founder


Detroit, Michigan

04 · Who's behind this

I ran the back office before I automated it.

I spent years running a back office. The requests, the paperwork, the follow-up, the grind of keeping work moving. Every office I've been in since sells something different and has the same handful of jobs eating the same hours. That part I know cold, and it's why I can usually spot yours in one conversation.

I did it by hand for years before I did it with software. That order is the whole reason I can take a job off your desk without breaking the way you run it.

You deal with me directly. There's nobody else to route you to.

05 · Get in touch

Tell me the one job you'd hand off first.

Describe the headache. The process, the paperwork, whatever costs you an afternoon every week. You'll get a real reply from a person.

[email protected]

06 · Questions

What you're probably wondering.

Is this an AI company?

Yes. AI is what does the reading and the typing, and it's why this costs a fraction of a software contract and takes weeks instead of a year. I won't oversell it. If a plain script or a better spreadsheet is the right answer for your job, I'll tell you that instead.

Do I need modern software already?

No. I work with what you've got. Spreadsheets, email, whatever is running your office today. I build around your process instead of asking you to switch anything first.

How long before something is actually working?

I start with the single job costing you the most hours. Most first builds are running within a few weeks.

Has anybody actually used this yet?

Not yet. Dolmen is new and you would be among the first. I'd rather you hear that from me than find it out on your own. What I can point at is years of doing this work by hand, which is why I can usually describe your Tuesday before you finish telling me about it.

What happens to my data?

It stays yours. I don't sell it or share it, and I don't use it for anything beyond the work you hired me for.